We are working hard with our contractors and partners, but the Coronavirus will unfortunately have an impact on services as staffing levels are affected. Thank you for your patience and understanding.
All garden waste collections will be suspended on Monday (23 March) until further notice. This is happening at a time when subscriptions are being renewed and to make sure customers don’t lose out, SWP is extending all subscriptions to take account of the disruption, however long it lasts So, if disruption continues until the end of April 2020, annual subscriptions will last until the end of April 2021.
Other service disruption:
- Suspended – requests for bins, recycling boxes and food waste caddies. Teams will try to deliver those already ordered, but no new requests will be accepted for the time being.
- Suspended – Bulky waste collections that involve going inside properties. Standard bulky waste collection service continues at present.
- Paused – Slim My Waste, Feed My Face campaign has been paused. This is so support staff are available for priority work. A decision on delivering the campaign to the remaining areas of Sedgemoor and West Somerset will be taken at a later date.
- Staff at recycling centres will no longer be able to help people remove waste from their vehicles – this is in light of the Government guidance around social distancing. Please bear this in mind when using the centres. Each site has allocated a drop-off area for bulky items which members of the public may use if they feel unable to deposit these in recycling bins.
More information at https://www.somersetwaste.gov.uk/coronavirus/